{"domain": "dexcom.com", "user": "Import dexcom.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "hide_matched_section": true, "favicons": {"favicon": "https://www.dexcom.com/sites/dexcom.com/files/favicons/favicon-32x32.png"}, "homePageHeroBanner": {"useImage": 1, "opacity": 1, "hideInMobileView": false, "image": "https://static.vscdn.net/images/careers/demo/dexcom-sandbox/1703068272::DexcomNewHeroBanner.png"}, "page_image": "https://static.vscdn.net/images/careers/demo/dexcom-sandbox/1707493888::LinkedinImage.jpeg", "links": {"blogs": ["https://www.dexcom.com/en-us/about-dexcom", "https://investors.dexcom.com/news/default.aspx", "https://adage.com/article/special-report-super-bowl/dexcom-brings-back-nick-jonas-second-super-bowl-spot/2468051", "https://www.drugdeliverybusiness.com/dexcom-extend-mission-beyond-diabetes/", "https://www.fiercebiotech.com/medtech/jpm23-dexcom-ceo-g7-sensors-simultaneous-global-rollout", "https://www.mddionline.com/diabetes/behind-design-how-dexcom-built-better-cgm"], "videos": ["https://www.youtube.com/watch?v=RpYzhCYaEIM", "https://www.youtube.com/watch?v=RlrB2U4p0Kk", "https://www.youtube.com/watch?v=O3SBkHtYHjE"]}, "showJobId": 1, "companyName": "Dexcom", "navBar": {"opacity": 1}, "applyButton": {"background": "#58A618"}, "uploadResumeModal": {"hideSkip": false, "hideCrossButton": false}, "postApplyText": "We appreciate your interest in this position and the time you took to apply. All applications are currently being reviewed. If you are among the qualified candidates, you will be contacted by a Dexcom recruiter for an interview. If you are not a fit for this particular role, we will keep your resume on file in the case that a better-suited position becomes available.", "privacy": {"text": "Please confirm that you agree to the <a href='https://www.dexcom.com/privacy-policy-global' target='_blank'>Dexcom Data Privacy Policy</a>", "button": "Agree", "title": "Data Privacy"}, "show_wizard": 1, "custom_style": {"css": ".apply-form .col-md-offset-2 {margin-left: 8% !important;margin-right: 8% !important;} .apply-item-instruction{width: 130% !important; text-align:justify !important;}.banner-item .banner-item-title { font-size: 9pt!important; font-weight: normal; top: 6px; right: 55px; } html *:not(h1):not(.fa):not(.far):not(.fas):not(.profile-image-container):not(.get-matched-button):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) { font-family: 'Helvetica', 'Arial', sans-serif !important; font-size: 11pt } .btn-primary { background-color: #58A618!important; border-color: #58A618!important } .btn-primary:hover { background-color: #58A618!important; border-color: #58A618!important; color: #000 !important } .go-button { border-color: #58A618 !important; color: #58A618 !important } .btn-secondary { border-color: #58A618!important; color: #58A618!important } .btn-secondary:hover { border-color: #58A618!important; color: #58A618!important } .jordans-button, .position-apply-button, .add-to-job-cart-button { background: #58A618!important; border-color: #58A618 !important; color: #58A618!important } .jordans-button, .position-apply-button, .add-to-job-cart-button:hover { color: #ffffff !important } .people-card-matches { color: #58A618!important } .perk-icon { color: #58A618!important } .get-matched-button { font-weight: normal; font-size: 12pt!important; border: 0px; } .search-results-main-container .position-cards-container .card-selected { border-left-color: #58A618!important; } .personalization-bar { background-color: #6a6a69 !important } .position-card .position-title { color: #58A618 !important } .all-positions-header h1 { font-size: 20pt !important; color: rgb(0, 0, 0) !important; font-weight: bold; } .perk-icon { color: #58A618!important } .jumbotron { font-size: 200px !important } .advanced-options-button { color: #58A618!important } .jumbotron h1 { font-size: 24pt!important; font-weight: normal!important; } .position-sub-title, .custom-content-title { font-size: 16pt!important; color: #000000!important; } .banner-item img { width: 136px; } .banner-item { right: -43px; } .navbar { background: rgba(255, 255, 255, 0) !important } .hero-image { height: 477px!important; background-size: cover!important; background-repeat: no-repeat !important; } .join-tn-link { font-size: 22px !important; font-weight: bold; float: right; position: relative; padding-top: 28%; color: #fff!important } .position-container { height: 100%; display: inherit; } .img_div_morris { background-image: url('https://static.vscdn.net/images/careers/demo/Dexcom/guy-skier-0%403x.jpg'); height: 450px; background-position: center; background-size: cover; display: block; width: 100%; margin-top: 55px; margin-bottom: 70px; background-repeat: no-repeat; } .text_containdser_morris { margin-top: 75px; position: absolute; color: #000; margin-left: 30px; width: 270px; } .head_text_morris { font-size: 32px!important; font-weight: 500; } .sub_text_mor { line-height: 1.65; margin-bottom: 20px; } input.jordans-button { width: 182px; padding: 8px; border: none; border-radius: 5px; } *:not(h1):not(.fa):not(.far):not(.fas):not(.profile-image-container):not(.get-matched-button):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) { font-family: 'Museo Sans' !important; } .custom_content { width: 96%; } img.ae-img { width: 100%; margin-left: 10px; } @media (min-width: 375px) and (max-width: 812px) and (-webkit-device-pixel-ratio: 3) { .ae-img { width: 15vh!important; margin-left: 10px; } .img_div_morris { background-size: contain!important; } .text_containdser_morris { margin-top: 145px; width: 270px; margin-left: 20px } .head_text_morris { font-size: 25px!important } .sub_text_mor { line-height: 1 } .img1 { text-align: center!important } .join-tn-link { font-size: 10px !important; padding-top: 20%!important } } @media (min-width: 414px) and (max-width: 736px) and (-webkit-device-pixel-ratio: 2) { .ae-img { width: 15vh!important; margin-left: 10px; } .img_div_morris { background-size: contain!important; } .text_containdser_morris { margin-top: 145px; width: 270px; margin-left: 20px } .head_text_morris { font-size: 25px!important } .sub_text_mor { line-height: 1 } .img1 { text-align: center!important } .join-tn-link { font-size: 10px !important; padding-top: 20%!important } } @media (min-device-width: 768px) and (max-device-width: 1024px) { .ae-img { width: 15vh!important; margin-left: 10px; } .img1 { text-align: center!important } } @media (min-width: 375px) and (max-width: 667px) { .ae-img { width: 15vh!important; margin-left: 10px; } .img_div_morris { background-size: contain!important; } .text_containdser_morris { margin-top: 145px; width: 270px; margin-left: 20px } .head_text_morris { font-size: 25px!important } .sub_text_mor { line-height: 1 } .img1 { text-align: center!important } .join-tn-link { font-size: 10px !important; padding-top: 20%!important } .navbar img { width: 120px!important; height: 20px!important; }} .mainDiv_center {             width: 90%;             margin: 0 auto;             margin-bottom: 1vh;             display: flow-root;         }          .font_data {             letter-spacing: .1pt;             font-size: 1.2em !important;             color: #000;             ;         }          .bg_1 {             background-image: url('https://static.vscdn.net/images/careers/demo/Dexcom/Real_Projects.png');         }          .bg_2 {             background-image: url('https://static.vscdn.net/images/careers/demo/Dexcom/Cutting_Edge_Technology.png');         }          .bg_3 {             background-image: url('https://static.vscdn.net/images/careers/demo/Dexcom/Revolutionize_Diabetes_Care.png');         }          .bg_container_all_3 {             width: auto;             height: 128px;             background-repeat: no-repeat;             background-position: center;         }          .sub_head {             font-weight: bold;             font-size: 16px;             margin-top: 10px;         }          .SubHeadText {             margin-top: 10px;             font-size: 15px;         }          .customDivStyling {             color: #000;             font-size: 15px;  } .apply-item .ef-dropdown{width: 175%;}.form-control, .single-line {width: 175%;} .apply-form .action-row{width: 106%;} #EFSmartApplyContainer #site-down-banner { background-color: #DBE6F7 !important; }"}, "push_application_to_ats": true, "hideJobCart": false, "defaultState": {"pymww": false, "autoLoadFirstPosition": false}, "page_title": "Careers at Dexcom", "job_page_title": "Careers at Dexcom", "page_description": "Careers at Dexcom", "talentNetworkBranding": {"custom_html": {"header": "", "footer": ""}}, "talentNetworkHeroBanner": {"useImage": 1, "opacity": 1}, "custom_html": {"header": "", "footer": ""}, "custom_head_scripts": {"HOME_PAGE_LOAD": "", "SINGLE_POSITION_PAGE_LOAD": "", "APPLY_FORM_PAGE_LOAD": "", "SUCCESS_FORM_PAGE_LOAD": "<img height=\"1\" width=\"1\" style=\"display:none;\" alt=\"\" src=https://px.ads.linkedin.com/collect/?pid=74454&conversionId=131336&fmt=gif />", "JOIN_TALENT_NETWORK_PAGE_LOAD": ""}, "recaptcha_enabled": 0, "enableNavLinks": 0, "showUploadResumeModal": 0, "recommended_star_threshold": 4, "max_applications_refer": 0, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "20990599", "positions": [{"id": 20990599, "name": "Supervisor Technical Support", "location": "Cebu, Philippines", "locations": ["Cebu, Philippines"], "hot": 0, "department": "TS-Technical Support", "business_unit": "Unknown", "t_update": 1708992000, "t_create": 1708992000, "ats_job_id": "JR104432", "display_job_id": "JR104432", "type": "ATS", "id_locale": "JR104432-en", "job_description": "Meet the team: At Dexcom, our Technical Support team is not just about providing solutions; it's about transforming the support experience with cutting-edge CGM technology. Join a team that embodies passion and excellence, where you won't just troubleshoot - you'll be part of the #dexcomwarriors community. As a Technical Support Supervisor, your role is pivotal in ensuring not just customer satisfaction, but advocacy. Embrace a workplace that values innovation, camaraderie, and a drive to be amazing. Where You Come In: You will lead a team in a high call volume shared services or call center environment. You manage day-to-day operations, including troubleshooting, communication, and collaboration with other departments. You design efficient processes, ensuring adherence to Technical Support policies and procedures. Your proficiency in troubleshooting, excellent communication, and collaboration skills set you apart. You have a positive attitude, a passion for excellence, and the ability to handle challenging situations. You are an effective trainer and team coach, with advanced cross-training experience. Your experience includes leading teams, achieving results, and flexibility to work evenings, holidays, and weekends. Your success lies in achieving service level goals, managing and coaching employees to department performance standards, and identifying efficiency opportunities. What Makes You Successful: You are a seasoned team supervisor in a high call volume environment. You bring 5-8 years of industry experience and a Bachelor's Degree. Your proficiency in troubleshooting, communication, and collaboration skills is exceptional. You have a positive attitude, a passion for excellence, and the ability to handle challenging situations. Your experience includes leading teams, achieving results, and flexibility to work evenings, holidays, and weekends. Your success is evident in consistently exceeding individual requirements and encouraging a team environment. What you'll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. LI-Hybrid", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.dexcom.com/careers/job/20990599", "isPrivate": false}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "20990599"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 3.9, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": true, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": true, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=dexcom.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": false, "pcsAccessibilityApplyFormEnabled": false, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": []}