{"count": 199, "showBusinessUnitInPositionSidebar": false, "domain": "dexcom.com", "recommended_star_threshold": 4.0, "candidate": {"firstname": "", "lastname": "", "phone": "", "enc_id": 0, "onboardingCompleted": false, "isUserInPcsIjp": false, "filename": null, "resumeUrl": "", "starred_positions": [], "fullname": "", "email": ""}, "isCareerPlannerEnabled": false, "branding": {"enableTalentNetwork": 1, "homePageHeroBanner": {"useImage": 1, "image": "https://static.vscdn.net/images/careers/demo/Dexcom/1400x450-SD-Hero.png"}, "links": {"blogs": ["https://www.dexcom.com/warriors", "https://investors.dexcom.com/events-and-webcasts", "https://www.sandiegouniontribune.com/business/story/2019-07-08/4-san-diego-companies-that-grew-billions-and-billions-while-you-werent-looking"], "videos": ["https://www.youtube.com/embed/5wzlN1RMIbY", "https://www.youtube.com/embed/gD4he6tV1TY", "https://www.youtube.com/embed/nVA-ZJ7MkXA", "https://www.youtube.com/embed/ozoVpPULySo", "https://www.youtube.com/embed/doape1RviBA", "https://www.youtube.com/embed/kLro6TbjwcU"]}, "showJobId": 1, "companyName": "Dexcom", "navBar": {"opacity": 0.75, "bgColor": "#58A618", "image": "https://static.vscdn.net/images/careers/demo/Dexcom/dexcom-logo-white-no-mark.png", "link": "https://www.dexcom.com/", "background": "none"}, "applyButton": {"background": "#58A618"}, "postApplyText": "We appreciate your interest in this position and the time you took to apply. All applications are currently being reviewed. If you are among the qualified candidates, you will be contacted by a Dexcom recruiter for an interview. If you are not a fit for this particular role, we will keep your resume on file in the case that a better-suited position becomes available.", "custom": {}, "customContent": {"positionSections": [{"title": "Our Philosophy", "body": "<div class='custom_content'>Dexcom empowers people to take control of diabetes. We focus on enabling better outcomes for patients, caregivers and clinicians by delivering solutions that are best in class\u2014defined as being dependable, simple and essential to taking control of diabetes. We are committed to revolutionizing diabetes care by seeking out and solving the needs of our employees, collaborators and community.</div>\r\n\t\t <br/><br/><br/>\r\n\t\t <div class='row custom_content'>\r\n <div class='col-md-6'>\r\n <div class='col-md-4 img1'>\r\n <img src='https://static.vscdn.net/images/careers/demo/Dexcom/listen-1504037089526.png' class='ae-img'>\r\n </div>\r\n <div class='col-md-4'>\r\n <div class='HeadText' style='\r\n width: 300px;\r\n margin-top: 20px;\r\n font-size: 19px !important;\r\n color: #000;\r\n '> Listen </div>\r\n <div class='SubText' style='\r\n width: 300px;\r\n margin-top: 4px;\r\n font-size: 15px;\r\n color: #000;\r\n line-height: 1.5;\r\n '>Comprehend the needs of people affected by diabetes.</div>\r\n </div>\r\n </div>\r\n <div class='col-md-6'>\r\n <div class='col-md-4 img1'>\r\n <img src='https://static.vscdn.net/images/careers/demo/Dexcom/serve-with-integrity-1504088827364.png' class='ae-img'>\r\n </div>\r\n <div class='col-md-4'>\r\n <div class='HeadText' style='\r\n width: 300px;\r\n margin-top: 20px;\r\n font-size: 19px !important;\r\n color: #000;\r\n '> Serve with integrity </div>\r\n <div class='SubText' style='\r\n width: 300px;\r\n margin-top: 4px;\r\n font-size: 15px;\r\n color: #000;\r\n line-height: 1.5;\r\n '>Act in the best interest of our community.</div>\r\n </div>\r\n </div>\r\n</div>\r\n</br></br>\r\n<div class='row custom_content'>\r\n <div class='col-md-6'>\r\n <div class='col-md-4 img1'>\r\n <img src='https://static.vscdn.net/images/careers/demo/Dexcom/think-big-1504088854441.png' class='ae-img'>\r\n </div>\r\n <div class='col-md-4'>\r\n <div class='HeadText' style='\r\n width: 300px;\r\n margin-top: 20px;\r\n font-size: 19px !important;\r\n color: #000;\r\n '> Think big </div>\r\n <div class='SubText' style='\r\n width: 300px;\r\n margin-top: 4px;\r\n font-size: 15px;\r\n color: #000;\r\n line-height: 1.5;\r\n '>Use technology to revolutionize diabetes care.</div>\r\n </div>\r\n </div>\r\n <div class='col-md-6'>\r\n <div class='col-md-4 img1'>\r\n <img src='https://static.vscdn.net/images/careers/demo/Dexcom/be-dependable-1504088863488.png' class='ae-img'>\r\n </div>\r\n <div class='col-md-4'>\r\n <div class='HeadText' style='\r\n width: 300px;\r\n margin-top: 20px;\r\n font-size: 19px !important;\r\n color: #000;\r\n '> Be dependable </div>\r\n <div class='SubText' style='\r\n width: 300px;\r\n margin-top: 4px;\r\n font-size: 15px;\r\n color: #000;\r\n line-height: 1.5;\r\n '>Inspire confidence within our community and in one another.</div>\r\n </div>\r\n </div>\r\n</div>\r\n<div class='row col-md-12 image_conatiner'>\r\n<div class='img_div_morris'> <div class='text_containdser_morris'>\r\n <div class='head_text_morris'>Jordan Morris</div>\r\n <div class='sub_text_mor'>The Dexcom Continuous glucose monitoring (CGM) System helps Jordan eliminate surprise highs or lows when he\u2019s about to go out on the field.</div>\r\n <a href='https://www.dexcom.com/warriors/jordan-morris' target='_blank' class='btn jordans-button'>Read Jordan's story</a>\r\n </div></div>\r\n</div> \r\n\r\n"}]}, "push_application_to_ats": true, "hideJobCart": true, "favicons": {"favicon": "https://www.dexcom.com/sites/dexcom.com/files/favicons/favicon-32x32.png"}, "privacy": {"text": "Please confirm that you agree to the <a href='https://www.dexcom.com/linked/documentservice/PrivacyPolicy/' target='_blank'>Dexcom Data Privacy Policy</a>", "button": "Agree", "title": "Data Privacy"}, "perks": [], "show_wizard": 1, "custom_style": {"css": ".apply-form .col-md-offset-2 {margin-left: 8% !important;margin-right: 8% !important;} .apply-item-instruction{width: 130% !important; 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Outlines and implements training procedures of employees for the inspection operation including drawings, prints, schematics and quality assurance standards. Assures smooth operating of the inspection unit, maintaining daily records and reports. Prioritizes schedules based on product introduction and manufacturing schedules, maintaining a minimum turnaround time. Coordinates the disposition of rejected materials. Makes recommendations for capital expenditures and manpower for inspection area. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Performs supervisory and administrative duties associated with inspection personnel management. Coordinates the tasks and work plans of the Receiving Inspection area Observes and verifies the accuracy and adequacy of the inspection activities and records Responsible for material flow, storage of parts, and accurate inventory transactions within the MRP system Generates and maintains quality metrics and reports, as required, and implements appropriate preventive/corrective actions (as needed) to improve quality. Maintains component and supplier performance data and assists with supplier quality management. Identifies problems and proposes solutions that are timely, costeffective, and meet quality requirements. Assists in development of visual and dimensional inspection/test procedures and material specifications. Perform first article inspections and supplies data to engineering Works with QA, Manufacturing, Engineering, and other department personnel, as necessary, to support quality and business objectives. Assumes and performs other duties as assigned. Typically requires a Bachelor's degree with 58 years of industry experience. Informal management/ team lead experience. Strong knowledge of technical and functional principles and ability to teach others. Understands company's mission and strategies. Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to others according to established policies and management guidance. Administers company policies that directly affect team members / supporting employees. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Networks with senior internal and external colleagues in own area of expertise. Works on issues where analysis of situation or data requires review of relevant factors. Erroneous decisions or failure to achieve results will cause delays in schedules / work products. Management: Provides direct supervision to individual contributors and/or support individual contributors/matrix reports. Acts as advisor to unit or subunits and may become actively involved, as required, to meet schedules and resolve problems. People management responsibilities include hiring / terminations, performance reviews, career development coaching and compensation decisions."], "t_create": 1584491881, "id": 1199569, "ats_job_id": "34075", "name": "Supervisor QC Inspection", "display_job_id": "34075", "business_unit": "Quality Assurance (5)", "hot": 1, "location": "Mesa,United States", "stars": 0, "department": "Quality Assurance", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1588616377, "job_description": ["Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Founded in 1999 and headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom strives to simplify and improve diabetes management around the world. CGM systems are medical devices that can show patients' glucose levels (including the rate of change and direction) throughout the day and night. Dexcom CGM reduces some of the guesswork that comes with making diabetes treatment decisions, offering our users' greater peace of mind. Position Summary: The Vice President, Global Commercial Operations is a highly visible strategic advisor to the commercial organization. This role is responsible for identifying, developing and leading the support functions required to ensure success of customer facing teams and providing insights to senior leadership to drive competitive advantage and increase sales. Oversees, evaluates and manages all areas of Commercial Operations, including: Forecasting and Analytics responsible for the global demand plan and sales performance Sales Operations responsible for customer facing team support through customer targeting and alignment, incentive compensation program, data and CRM management Strategic Account contracting and operations Commercial Program Management responsible for commercial project management and launch planning Works to develop and implement insights that provide greater efficiency and efficacy to the global commercial organization to help drive greater sales. Support senior leadership with analytics that help drive overall strategic direction of commercial organization. Executes reviews of all associated processes and performance reports to ensure that the highest quality for sales reporting. Works cross functionally to ensure Sales Operations priorities align with corporate priorities. Partners closely with Global Pricing function to ensure alignment in approach and metrics. Performs general managerial functions including staffing, training, developing, motivating, advising, coaching, counseling, and evaluating performance of subordinates. Responsible for developing and implementing vision for team. Responsible for ensuring that department understands and complies with quality standards and requirements as documented. 4 10 years' experience in Medical Device or Healthcare Industry. Proven track record in Sales strategy and leadership. Ability to deal with problems involving several concrete variables in standardized situations Typically requires a Bachelor's degree with 20+ years of industry experience 15+ years of successful leadership experience in relevant industry Functional Business Knowledge: Functional expertise allows for significant strategic influence and decision making Requires indepth knowledge of the function, business strategies, and the company's goals as well as external factors affecting governance of company activities. Provides vision and direction through resource allocation decisions for a significant organization or functional area. Implements strategic plans and objectives for the organization in alignment with corporate strategy; oversees direction and approves tactical administrative or operational policies and resource allocation decisions to ensure achievement of objectives. Interacts internally and externally with executive level management, consultants and corporate leaders, requiring negotiation skills over critical matters Participates in development of corporate methods, techniques and evaluation criteria for projects, programs, and people. Works with abstract ideas or situations across functional areas of the business. Erroneous decisions will have a serious impact on the overall success of longterm company operations. Management: Directs and controls the activities of a complete functional area through multiple levels of management within the company. Has overall control of planning, staffing, budgeting, managing expense priorities, and approving changes to methods and practices."], "t_create": 1588277122, "id": 1250691, "ats_job_id": "34323", "name": "Vice President, Global Commercial Operations", "display_job_id": "34323", "business_unit": "Sales & Marketing & Intl Bus (7)", "hot": 1, "location": "San Diego,United States", "stars": 0, "department": "Sales", "type": "ATS"}, {"locations": ["Edinburgh,United Kingdom"], "t_update": 1588561821, "job_description": ["Summary: As Director of Operational Excellence EMEA, you will lead crossfunctional efforts to drive scale and efficiency and better customer outcomes for Dexcom. The objective of this role is to create transformative, comprehensive and selfsustaining Operational Excellence capabilities across Dexcom's EMEA operations. As an integral part of the Business Transformation Organization, you will work in close collaboration with functional leaders across the organization for process standardization, process documentation, Business Process Improvement (BPI), and Robotic Process Automation. You will be responsible for identifying, prioritizing and implementing initiatives to improve productivity, quality, customer service and/or reducing costs and complexity for Dexcom operations. You will effectively set governance for operational programs across multiple functions, in addition to rolling up sleeves to ensure effective execution of important program timelines and deliverables for scalability at Dexcom. Program manage various programs across EMEA. Lead the development, deployment, and measurement of operations programs across Dexcom's support functions across EMEA. In partnership with IT, lead the development, deployment, and measurement of related transformative programs across Dexcom's operations functions. Act as the program management that supports these initiatives. Train and develop collaborative, crossfunctional teams to achieve these objectives. Continually challenge the status quo and persistently dig for improvement opportunities and lead/develop team to do the same. Establish a passion for operational excellence within programs, with a focus on Business Transformation. Identify and capture business needs/opportunities through communication with stakeholders Drive innovation with respect to system, process and technology improvements. Recognize operational issues/challenges and recommend pragmatic solutions. Manage large complexity programs that will accelerate operational, productivity and customer experience improvements across the organization. Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the executive management team. Promote the value of operational excellence across the organization and create demand for the benefits of this discipline within key functions. With a strong understanding of, and aptitude for, contingency planning, change management and communication to successfully navigate to desired outcomes with minimal impact to ongoing business objectives. Set direction and provide frameworks through which operational objectives can be delivered. Support functional areas in facilitating the identification, implementation and tracking of companywide operations programs. Oversee the development and presentation of project business cases. Ensure approved projects are managed effectively to completion ontime, within budget, desired scope, with planned benefits attained. Collaborate and drive change at every level & function in the organization: Positively influence all levels of management to ensure that operational excellence activities receive the necessary support and are resourced sufficiently to implement solutions. Assist functional areas in identifying key metrics and validating savings related to automation and process improvements. Serve as facilitator and champion for operational excellence across the company. Coach, mentor and support colleagues in achievement of initiatives and targets. Create effective working relationships with fellow team members and internal partners, measured through observation, metrics and feedback. Responsible for ensuring that department understands and complies with quality standards and requirements as documented. This position assumes and performs other duties as assigned. 14 years of related business experience BPI, RPA, Large Program Management, Global Business Services standup 10+ years' experience successful leadership experience 7+ years people leadership experience direct and crossfunctional 5+ years Project management experience Life science or medical device industry experience preferred MBA or management consulting experience a plus External Black Belt Six Sigma or Lean expert certification preferred Preferred experience with Robotic Process Automation Typically requires a Bachelor's degree with 15+ years of industry experience. 9+ years of successful management experience in relevant industry. Master's degree strongly preferred. Travel: Up to 50% Supervisory Responsibilities: Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Is responsible for the overall direction, coordination, and evaluation of this area. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Functional Description: Management Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multifunctional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function. Viewed as a subject matter expert within specific area. Reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations and may also have companywide effect. Understands relevant business strategies and impact on the functional area. Participates in establishing strategic plans and objectives. Provides highlevel guidance and support to employees and other managers. Regularly interacts with executives and/or external parties on matters effecting the function. Oversees policies and procedures for immediate function. Recognized as a functional leader within the organization. Works on abstract issues where analysis of situations or data requires an indepth knowledge of the company. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Erroneous decisions will have a serious impact on the overall success of functional or company operations. Management: Able to operate in complex global environment. Manages the activities of a functional area and/or external service providers. People management responsibilities include hiring / terminations, performance reviews, career development coaching and compensation decisions."], "t_create": 1574191038, "id": 1199573, "ats_job_id": "33182", "name": "Director of Business Transformation Operational Excellence, EMEA", "display_job_id": "33182", "business_unit": "General & Administration (3)", "hot": 1, "location": "Edinburgh,United Kingdom", "stars": 0, "department": "Program Management", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1588714002, "job_description": ["Reporting to the Vice President of Operations Engineering, the Director of Automation Design Engineering drives the strategy and execution activities of production equipment development for existing and new products. Production equipment includes automated, semiautomated, and manual fixturing and tooling. This position oversees the analysis, design, development, testing, qualification and validation for inhouse and contracted automation equipment projects. Determines and implements Operations equipment strategy to enable automation for scale across global manufacturing facilities. Provides expert consultation on tactical and strategic decisions relating to the design, development and implementation of automated equipment and systems. Manages a team of highly skilled engineers and technicians as well as numerous contractors. Collaborates and partners across the business with project managers, production, R&D engineering, quality and regulatory departments to define Operations equipment requirements and/or necessary modifications. Leads the team responsible for troubleshooting automated equipment issues including, mechanical, controls, electrical and process issues. Provides technical leadership and training to develop and assure automation engineering competencies are present and standardized across Dexcom manufacturing sites. Introduces and provides guidance to executive leadership as well as key stakeholders on new concepts as well as providing updates on key projects. Responsible for all aspects of engineering activities within the department including design, development, testing, qualification, validation and documentation of Operations equipment. Selects, develops, and evaluates personnel ensuring the efficient operation of the function. Responsible for estimating and tracking budgets, schedules and overall departmental performance. Other duties as assigned. Qualifications: Medical equipment experience strongly preferred, with experience in 510(k) and Premarket Approval submissions Typically has 15+ years of applicable experience developing complex automation solutions with 9+ years of successful management experience in relevant industry. Has fundamental understanding of first principles required in the design and manufacture automation systems Areas of automation expertise include, but are not limited to, automated part handling, robotics, manufacturing technologies and processes, automated assembly, automated vision inspection, dispensing, heat staking, curing, product counting/bagging, case packing, palletizing, product conveying. Demonstrated leadership abilities and motivational skill Recognized as a technical leader and key resource Expertise leading the development of medium volume (approximately 30 parts per minute) automated equipment Ability to handle multiple concurrent projects and conflicting priorities Selfstarter with the ability to drive change Education: Bachelor's degree in Mechanical Engineering or related discipline required Master's degree in Mechanical Engineering or related discipline or MBA preferred Functional Description: Management Directs and guides the activities of the automation engineering function responsible for designing, developing, modifying and integrating computercontrolled electronic and mechanical systems for the automation of industrial tasks and enhancement of manufacturing, processing or production equipment. Develops and applies advanced electronic controls and mechanical systems. Oversees the manufacturing of consumer products and the development of new electromechanical concepts for new automated manufacturing lines. Responsible for product component assembly architecture, preparing test plans and supporting testing and validation of products. 25 to 50% Viewed as a subject matter expert within specific area. Reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations and may also have companywide effect. Understands relevant business strategies and impact on the functional area. Participates in establishing strategic plans and objectives. Provides highlevel guidance and support to employees and other managers. Regularly interacts with executives and/or external parties on matters effecting the function. Oversees policies and procedures for immediate function. Recognized as a functional leader within the organization. Works on abstract issues where analysis of situations or data requires an indepth knowledge of the company. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Erroneous decisions will have a serious impact on the overall success of functional or company operations. Management: Able to operate in complex global environment. Manages the activities of a functional area and/or external service providers. People management responsibilities include hiring / terminations, performance reviews, career development coaching and compensation decisions."], "t_create": 1580750347, "id": 1200012, "ats_job_id": "33726", "name": "Director - Automation Design Engineering", "display_job_id": "33726", "business_unit": "Operations & Manufacturing (4)", "hot": 1, "location": "San Diego,United States", "stars": 0, "department": "Operations", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1587491109, "job_description": ["As the Director of Operational Excellence, you will lead a crossfunctional team to drive scale and efficiency and better customer outcomes for Dexcom. The objective of this role is to create transformative, comprehensive and selfsustaining Operational Excellence capabilities across Dexcom's business units. As an integral part of the Business Transformation Organization, you will work in close collaboration with functional leaders across the organization. You will be responsible for identifying, prioritizing and implementing initiatives to improve productivity, quality, customer service and/or reducing costs and complexity for Dexcom operations. You will effectively set governance for operational programs across multiple functions, in addition to rolling up your sleeves to ensure effective execution of important program timelines and deliverables for Scale at Dexcom. You will bring expert skills in Business Process Improvement (BPI), Robotic Process Automation (RPA), global program management, and Customer Experience (CX) to Dexcom while leading a highperforming team. Lead the development, deployment, and measurement of operations programs across Dexcom's support functions including sales, finance, manufacturing, operations, supply chain, and support. In partnership with IT, lead the development, deployment, and measurement of related transformative programs across Dexcom's crossfunctions. Direct the program management team that supports these initiatives. Recruit, train and develop collaborative, crossfunctional teams to achieve these objectives. Continually challenge the status quo and persistently dig for improvement opportunities and lead/develop team to do the same. Establish a passion for operational excellence within operations programs, with a focus on Business Transformation. Identify and capture business needs/opportunities through communication with stakeholders. Drive innovation with respect to system, process and technology improvements. Recognize operational issues/challenges and recommend pragmatic solutions. Manage large complexity programs that will accelerate operational, productivity and customer experience improvements across the organization. Effective presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the executive management team. Promote the value of operational excellence across the organization and create demand for the benefits of this discipline within key functions. A strong understanding of, and aptitude for, contingency planning, change management and communication to successfully navigate to desired outcomes with minimal impact to ongoing business objectives. Set direction and provide frameworks through which operational objectives can be delivered. Support functional areas in facilitating the identification, implementation and tracking of companywide business operations and customer programs. Oversee the development and presentation of project business cases. Ensure approved projects are managed effectively to completion ontime, within budget, desired scope, with planned benefits attained. Collaborate and drive change at every level & function in the organization: Positively influence all levels of management to ensure that operational excellence activities receive the necessary support and are resourced sufficiently to implement solutions. Assist functional areas in identifying key metrics and validating savings related to automation and process improvements. Serve as facilitator and champion for operational excellence across the company. Coach, mentor and support colleagues in achievement of initiatives and targets. Create effective working relationships with fellow team members and internal partners, measured through observation, metrics and feedback. This position assumes and performs other duties as assigned. 15 years of related business experience 10+ years' experience successful people/leadership experience 6+ years Program management experience External Black Belt Six Sigma or Lean expert certification (BPI certification) Robotic Process Automation program creation or implementations Life science or medical device industry experience preferred Supply Chain, Logistics, Manufacturing Program Experience preferred MBA or management consulting experience a plus Education: BA/BS required. Travel: 024%"], "t_create": 1581454652, "id": 1199425, "ats_job_id": "33777", "name": "Director of Business Transformation, Operational Excellence", "display_job_id": "33777", "business_unit": "General & Administration (3)", "hot": 1, "location": "San Diego,United States", "stars": 0, "department": "Program Management", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1591054948, "job_description": ["Does routine install, configuration, and deploy of desktop systems, workstations, laptops, mobile devices, printers and copiers to support the enduser environment. Ensures encryption, patching, virus protection and backup of endpoints. Troubleshoots routine problems with enduser computer equipment and network connectivity. Provides enduser support in person, via chat, with remote support tools, and by telephone. Communicates technical information to both technical and nontechnical personnel. Drafts and improves documentation and Knowledge Base articles relevant to the configuration, maintenance and troubleshooting of desktop systems. Shows aptitude, initiative and follow through. Adheres to Change Control Processes and Procedures. Accurately documents and communicates system failures, repairs, installations, or changes. Ensures compliance with existing policies and procedures pertaining to SarbanesOxley, FDA, HIPAA and PCI regulations and standards. Assumes and performs other duties as assigned. Typically requires 02 years of related experience and a High school diploma/certificate or equivalent. Minimum of 1 year of related experience. CompTIA A+, Network+, HDI Desktop Support Technician (HDIDST), and/or Microsoft MCP certifications. Associate degree or equivalent from a twoyear College, technical school or equivalent experience. Functional Description: Support Individual Contributor Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates to management and endusers. Supports and maintains effective relationships with users. Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. Basic understanding of general job aspects and limited understanding of the detailed aspects of the job. Acquires job skills and learns the policies and procedures required to complete routine tasks. Work at this level requires following standardized, routine methods, under immediate supervision. Assignments are routine in nature and expectation is to follow preestablished guidelines and procedures. Contacts are mostly within own team and immediate supervisor. Little responsibility for decisions as to method or selection of work. Receives detailed instructions on routine work and new assignments. Works under close supervision."], "t_create": 1591052077, "id": 1297939, "ats_job_id": "34481", "name": "Desktop Support Specialist 1", "display_job_id": "34481", "business_unit": "Quality Assurance (5)", "hot": 0, "location": "San Diego,United States", "stars": 0, "department": "Information Technology", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1591034761, "job_description": ["In order to support the rapid growth and scale of Dexcom, we are seeking an experienced, highly motivated Program Manager, Operations & Supply Chain. As a successful crossfunctional program leader within a business enterprise, the Program Manager will be an essential player in the implementation of a multiyear enterprise manufacturing & supply chain scaling effort. A successful candidate must demonstrate a proven track record in managing a range of highimpact business programs with organizational leadership and influencing skills across many different business functions. You will effectively manage multiple programs of work in various Supply Chain functions involving strategic analysis, roadmap management, creating crossfunctional enterprise solutions, communicating to various stakeholders, and implementing business change management. To be successful in this position, you are a confident program and business leader who can operate horizontally and support multiple functional vertical teams in Manufacturing, Supply Chain, Information Technology, and Human Resources. This role is nontechnical program management supporting multiple functional areas. This position reports to the Director of Operational Excellence, in the Business Transformation team. Functional Description: Professional Individual Contributor Performs nontechnical project completion using an internal customer perspective, typically from initiation through delivery. Oversees multiple projects, coordinate crossfunctional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. Works in a large strategic portfolio using program management expertise with the ability to use company objectives to resolve complex issues in effective and creative ways. Independently identifies risks to programs and develops mitigations with senior stakeholders as well as project teams using concepts, influence, and techniques to solve problems. Assists in determining objectives of assigned work areas, able to plan schedules, and arrange own activities in accomplishing objectives. Manages multiple projects simultaneously. Coordinates and oversees strategic planning & gap analysis meetings with stakeholder groups to develop strategy models and program forecasts. Daily engagement with VPs, Directors, & Managers, with the confidence and ability to run stakeholder meetings and initiate action on assigned items. Networks with senior internal and external colleagues in own area of expertise. Tracks communications effectiveness with target audiences. Oversees stakeholder adherence to program governance and makes recommendations for updates, changes, or improvements. Drives innovation for system, process, and technology that support initiatives. Independently tracks workstream initiatives, develops reporting dashboards, makes reports, and builds executive briefings. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Normally receives little instruction on daytoday work, general instructions on new assignments. Minimum 58 years of related and direct experience in business program management. Demonstrated project management skills, with proven track record of leading multiple complex projects. Experienced in Supply Chain Operations, Logistics & Distribution, Supply Demand Planning, preferably with experience during expansion or scaling up efforts. Strong understanding and appreciation of business process and pain points in business areas. (preferably in HiTech or BioTech environment) Indepth knowledge and experience leading crossfunctional teams, with stakeholders at all levels of the organization. Business and technical acumen and proven experience working effectively in a matrix organization and ability to collaborate effectively across geographies. Integrate process, people, quality, and commitmentcentric approach to getting work done strong customer service orientation. Ability to work with different crossfunctional stakeholders to establish and ensure a reliable and productive working relationship. Strong partnering skills. Good written and oral communication skills including capacity to comfortably interface with senior leaders. Exceptional skills in assessing, summarizing, and presenting business or operational priorities and decisionpoints for effective, timely and efficient management/executive decisionmaking. Fluent user in Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Teams. Certification (i.e. Six Sigma Green/Yellow/Black Belt, Agile/Scrum, PMP, CPM, Prince II). Worked within a Business PMO structure. Life science or medical device industry experience preferred. Business change management experience preferred. Typically requires a Bachelor's degree and a minimum of 5 8 years of related experience. None A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Demonstrates further technical development and a track record of project success. Demonstrates an ability to coordinate multiple projects simultaneously. Considered a specialist in the field within the function. Assists in determining objectives of assignment. Plan schedules and arranges own activities in accomplishing objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Networks with senior internal and external colleagues in own area of expertise. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Normally receives little instruction on daytoday work, general instructions on new assignments."], "t_create": 1590616202, "id": 1295808, "ats_job_id": "34458", "name": "Program Manager, Operations & Supply Chain", "display_job_id": "34458", "business_unit": "Operations & Manufacturing (4)", "hot": 0, "location": "San Diego,United States", "stars": 0, "department": "Operations", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1591031128, "job_description": ["Dexcom is seeking an experienced and visionary product manager to lead the company's introduction of CGM specifically for patients with Type II diabetes. The successful applicant will have experience marketing health solutions such as health apps, services, medical devices or pharmaceutical treatments to these consumers. She or he will have intimate knowledge of the needs of and empathy for the Type II patients that we will serve. They will understand the challenges these patients face, their motivations and aspirations. Importantly, even if they lack specific experience with CGM products and solutions, the successful applicant will have a vision for how CGM can help patients with Type II diabetes make better decisions and how it can help them improve their lives. Dexcom is currently enjoying tremendous growth that comes from pioneering CGM solutions such as factory calibrated sensors that don't require daily fingersticks, data sharing and analytics, and classleading accuracy. Come join our team and help us empower the next group of patients to take control of their diabetes! Functional Description: Professional Individual Contributor Develops specific marketing plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena. Develops business plans and product positioning in the marketplace. Oversees market research, monitors competitive activity and identifies customer needs. Establishes pricing strategies. Works with engineering, manufacturing and sales to develop new products or enhance existing product(s) or product line(s). OPPORTUNITY DETAILS At Dexcom, the product manager is the \"General Manager of the Product\" who leads through influence, which is earned and maintained through a deep understanding of the marketplace, the competition, customers, the company strategy and the products under management. S/he will thoroughly research the market and the value chain of the market to understand the incentives of all of the major stakeholders, and how they each create value in their respective businesses. S/he will uncover and understand customer's unmet needs and develop solutions to address them in a differentiated and protectable way. This understanding of the marketplace and what is driving choice with our customers will help the product manager identify, define, and champion strategic growth opportunities. This includes a rigorous business case with evidence such as hypothesis testing with the target market, synthesis of results, and adaptation of the concept to maximize the opportunity. Each business case and opportunity will be compared to existing or other potential investments and projects to identify which are of the highest value to the company and our customers. This assessment and priority can be articulated and shared with other internal stakeholders to drive a common understanding of priority. Business cases will include KPIs that can be measured over the lifecycle of the product. Each business case will also take into consideration the entire product portfolio and how the new product will impact other products and offerings in the portfolio. Successful applicants should be able to demonstrate experience in business case development, product launch, prioritization, and product lifecycle management including obsolescence. Responsible for \"Cradle to grave product lifecycle management\". This includes robust product definitions that are clearly articulated at the outset of a product program with clear use cases and a vision that the entire project team can understand and embrace. Clear articulation of the value proposition and why customers and partners will choose this product over the alternatives. This will inform a pricing strategy for the product, which should be proposed by the product manager and aligned with the commercial leadership team. Oversight of a robust commercialization/launch process to ensure global operational and commercial readiness. This includes coordination with legal, finance, pricing, operations, commercial/sales teams, regulatory, downstream marketing, product security, clinical and medical affairs. Dexcom is a global company and the product manager will be responsible to ensure that each product/project they are assigned considers the global perspective, including identifying target countries, ensuring regulatory approvals, translation to required languages and regional distribution requirements. The product manager keeps current with competitive activities and plans across global markets. Active management of products in market including monitoring of project KPIs. Awareness and leadership of quality, regulatory, safety, or security issues that may arise. Represent the voice of the customer to help define the path forward when issues arise. Monitor business performance and be prepared to take action if products are not meeting targets. These actions may include diagnosing and addressing product performance issues, working with downstream marketing on product promotional efforts, price analysis and adjustment (in conjunction with the commercial team) or withdrawing the product from the market. Actively manage the obsolescence of older products with a goal of keeping our customers on the most current products possible. This will streamline and simplify product development, supply chain, manufacturing and product security. Obsolescence plans should include clear communications for internal stakeholders as well as our strategic partners, distribution channel partners and endusers so that they are able to adequately plan for transitions. These obsolescence plans should be developed with an eye toward accelerating the transitions to the latest products and the product manager will need to understand and address the commercial tensions that will arise from this acceleration. Leadership Attributes: Successful product managers have a balance of technical expertise, business acumen, and influential leadership capabilities. Team members want to be heard and to know that their contributions are valued. When disagreements exist the successful product manager will use facts from customers and the business to understand the situation and build consensus and support on the direction forward, based on the facts rather than emotion. S/he will increase the effectiveness of the team by providing clarity, confidence, and an inspiring vision. Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level a graduate degree may be expected with 6 years of related experience. MBA Preferred. 10 or more years of demonstrated successful experience in product management or product marketing. Experience with consumer, health, or digital products preferred. Provides expertise and advice to guide the activities of a project. Generally has an advanced level of expertise and is capable of working on any project that would typically arise in the function. Viewed as expert in the field within the Major Function. Provides insight in the development of functional objectives utilizing broad expertise and knowledge. Works independently on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. May develop new approaches and applications of programs or systems to lead processes in new direction. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Demonstrates independent decision making and use of good judgment. Acts independently to determine methods and procedures on new or special assignments. May oversee the activities of others. Language Skills: Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be required to perform the following Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. May be required to lift 0 lbs. to over 100 lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. May be exposed to the following environmental conditions: Wet or humid conditions, work near moving parts, work in high precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme heat (nonweather), extreme cold (nonweather), risk of electric shock, work with explosives, risk of radiation, vibration. The noise level in this work environment can range from quiet to very loud. Please note: The information contained herein is not intended to be an allinclusive list of the duties and responsibilities of the job, nor are they intended to be an allinclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons."], "t_create": 1588183399, "id": 1246799, "ats_job_id": "34312", "name": "Sr Product Manager, Commercialization", "display_job_id": "34312", "business_unit": "Sales & Marketing & Intl Bus (7)", "hot": 0, "location": "San Diego,United States", "stars": 0, "department": "Marketing", "type": "ATS"}, {"locations": ["Mesa,United States"], "t_update": 1591029518, "job_description": ["{Enter a brief but compelling summary statement about the role of this position in Dexcom and the department. This is the place to really differentiate your job from the hundreds of other postings out there in this exact function, so make it count!} Functional Description: Support Individual Contributor Performs functions associated with all manufacturing operations, including working with engineers in setup and calibration tasks, as well as performing rework and quality testing related to the production of parts, components, subassemblies and final assemblies. Uses sophisticated programs to collect and evaluate operating data to conduct online adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process. Works with engineers in conducting experiments. Add specific job duties and responsibilities here Add additional qualifications based on specific focus of role (e.g. programming language knowledge) Optional section remove if not used. Add additional qualifications preferred, such as certifications, industry experience, etc. Typically requires a minimum of 24 years of related experience and a High School diploma/certificate or equivalent. Travel Required: {Pick one, delete the others and this text} None 25 to 50% 50 to 75% More than 75% Moderate understanding of general job aspects and some understanding of the detailed aspects of the job. Applies acquired job and company knowledge of policies and procedures to complete semiroutine tasks. Work at this level requires following standardized methods and under immediate supervision on assignments that are semiroutine in nature. Follows preestablished guidelines and procedures with minimal choice as to method of performance of the work. Has contact with employees at other levels within the company. Information exchanged is generally noncomplex. Normally follows established procedures on routine work, requires instructions only on new assignments. Works under close supervision."], "t_create": 1589895720, "id": 1291641, "ats_job_id": "34416", "name": "Manufacturing Technician 2", "display_job_id": "34416", "business_unit": "Operations & Manufacturing (4)", "hot": 0, "location": "Mesa,United States", "stars": 0, "department": "Manufacturing & Production", "type": "ATS"}, {"locations": ["San Diego,United States"], "t_update": 1591027302, "job_description": ["Functional Description: Supports engineering activities such as design, test, checkout, modification, fabrication and assembly of prototype electro mechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment. Applications may include electronic circuits, photonics and logic systems. Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and troubleshooting functions. Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions. Assists in the design, construction, test and checkout of test equipment. Uses manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs, oscilloscopes, signal generators and specialized test apparatus. Ability to support engineering assembly builds for feasibility and validation testing. Maintains and write Equipment Binders (EB), Maintain appropriate documents PM/CM documents, Passdowns, Trackit work orders and performs IQ/OQ's, equipment validations. Able to use Hand and Power tools, Multimeters, Amp Meters, Manufacture test equipment, Calipers. Ability to perform equipment activities in equipment development under supervision of the project engineer. Activities including assembly and testing of equipment, fixtures, processes and/or electronics, completing engineering studies and validations. Regularly maintain component inventory management onsite and offsite storage areas. Ability to work with Microsoft word, excel, PowerPoint and outlook. Perform all assigned task with appropriate safety requirements. This position assumes and performs other duties as assigned. Working knowledge of equipment implementation and change control within regulated industry environment. Working knowledge of testing equipment operation, data gathering and documentation. Working knowledge of Microsoft word, excel, PowerPoint and outlook. Detail oriented and able to follow guidance and training. Operating and maintaining GLP procedures and best practices. Strong collaboration and communication with cross functional team members. Ability to read, analyze, and interpret common scientific and technical documents related to equipment specifications Ability to write routine reports, pass downs and correspondence Ability to effectively present information and respond to questions from supervisors, engineers and managers Ability to interpret a variety of instructions furnished in written, oral, diagram, schematic, blue print, equipment drawing, or schedule form. Medical device packaging engineering testing experience per ISO and ASTM standards. Sterile Barrier system and Distribution simulation testing equipment experience will be a plus. Statistical software like Minitab or JMP experience will be a plus. Typically requires a minimum of 46 years of related experience and High School diploma/certificate or equivalent."], "t_create": 1590687980, "id": 1295807, "ats_job_id": "34468", "name": "Engineering Technician 3", "display_job_id": "34468", "business_unit": "R&D & Data (6)", "hot": 0, "location": "San Diego,United States", "stars": 0, "department": "Mechanical Engineering", "type": "ATS"}], "query": {"pid": "", "location": "", "seniority": [], "department": [], "query": "", "skill": []}, "hideDepartment": null, "isUserAuthenticated": false, "isUserETXCandidate": false}